Insights
Most common mistakes in Contact Center Transformation
Whether simply hiring more people or investing in new technology, businesses tend to invest in old ways of working, rather than looking at existing contact center assets and asking how they can be transformed.
Greatest Challenges in Contact Center Transformation
Increasing call volumes in the contact center since the pandemic’s beginning has caused a less-than-optimal customer experience. This leads to dissatisfied customers, yet it also leads to higher levels of employee attrition. The end result is a contact center that isn’t meeting KPIs.
Digital workers to Digital Transformation
Christopher M. Wells, Ph. D., Indico VP of Research and Development, talks with Satish Shenoy, Regional Vice President, Strategic Technology Alliances & Partnerships, SS&C Blue Prism, in episode 6 of Unstructured Unlocked. Tune in to discover how enterprise data and automation leaders are solving their most complex unstructured data challenges.
High Stakes Impromptu Speaking for Business Leaders
In this workshop, understand the Barriers to Effective Impromptu Speaking by addressing the fear of the unknown and the fear of failure. Bolster confidence to
Mentoring – The Secret Weapon of Successful Speakers and Leaders
In this exciting workshop, Satish Shenoy will share insights around the characteristics of good mentors and mentees and practical tips around how to find and
Protected: Your Free GetFit E-Book Is Here!
There is no excerpt because this is a protected post.
What I am Reading… Hero on a Mission
Who the book is for: For anyone feeling that someone else is writing their life story and wants to take back control of their life
Most common mistakes in Contact Center Transformation
Whether simply hiring more people or investing in new technology, businesses tend to invest in old ways of working, rather than looking at existing contact
Greatest Challenges in Contact Center Transformation
Increasing call volumes in the contact center since the pandemic’s beginning has caused a less-than-optimal customer experience. This leads to dissatisfied customers, yet it also
Digital workers to Digital Transformation
Christopher M. Wells, Ph. D., Indico VP of Research and Development, talks with Satish Shenoy, Regional Vice President, Strategic Technology Alliances & Partnerships, SS&C Blue
16,000 Reasons To Become A Club Ambassador
The Club Ambassador Program (CAP) encourages visits to other clubs in the district and rewards the member’s growth through this exploration experience. Every visit to
Strong Human Network
StrongHumanNetwork presents to you today on the episode of StrongHuman TalkShow,The most awaited Guest :Mr. Satish Shenoy {Partner Ecosystem builder,Enterprise Sales Leader,7 continent Marathon runner,Speaker,
Book Journey Update: Acknowledgments
Greetings! Things have picked up steam on the work front and the “writing” part of
Making a Molehill out of a Mountain
Making a Molehill out of a Mountain Chances are that at some point in our
Book Journey Update: Getting to the Top 10 and Revisions Galore…
Greetings! The last two weeks have gone by in a flash – As I may
What I am Reading… Exactly What To Say
Amazon Link Who this book is for: Anyone who wants to build habits that will
Book Journey Update: Podcasts & Talks
Greetings! Things have been much of a roller coaster for me over the last 4
What I am Reading… Upstream
Amazon Link Who this book is for: Anyone who wants to build habits that will
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