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Greatest Challenges in Contact Center Transformation

Increasing call volumes in the contact center since the pandemic’s beginning has caused a less-than-optimal customer experience. This leads to dissatisfied customers, yet it also leads to higher levels of employee attrition. The end result is a contact center that isn’t meeting KPIs.

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Digital workers to Digital Transformation

Christopher M. Wells, Ph. D., Indico VP of Research and Development, talks with Satish Shenoy, Regional Vice President, Strategic Technology Alliances & Partnerships, SS&C Blue Prism, in episode 6 of Unstructured Unlocked. Tune in to discover how enterprise data and automation leaders are solving their most complex unstructured data challenges.

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Mentoring

THE SECRET WEAPON OF SUCCESSFUL SPEAKERS & LEADERS

Mentoring

THE SECRET WEAPON OF SUCCESSFUL SPEAKERS & LEADERS

Mentoring

THE SECRET WEAPON OF SUCCESSFUL SPEAKERS & LEADERS

Strong Human Network

StrongHumanNetwork presents to you today on the episode of StrongHuman TalkShow,The most awaited Guest :Mr. Satish Shenoy {Partner Ecosystem builder,Enterprise Sales Leader,7 continent Marathon runner,Speaker,

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Mentoring

THE SECRET WEAPON OF SUCCESSFUL SPEAKERS & LEADERS

Mentoring

THE SECRET WEAPON OF SUCCESSFUL SPEAKERS & LEADERS

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